Integrated Command & Control (ICCC)

Vigil-X Shield

ICCC — One operations centre. Every camera. Every incident.

An integrated command-and-control centre that unifies cameras, sensors, and analytics into one operations view with SLA-driven incident response.

· ICCCLIVE
Alert → acknowledged 00:04
Dispatched → Response Team B
Resolved · logged to audit

Capabilities

One operations centre for every incident.

Unified command-and-control operations view

Event lifecycle: detect, assign, review, act, resolve

SLA enforcement and auto-escalation

Agent KPIs: speed, accuracy, compliance

Product tour

Every incident, coordinated.

01 · Unified operations view

One pane for every camera and sensor.

Bring cameras, sensors and analytics into a single command-and-control operations view.

02 · Event lifecycle

Detect, assign, review, act, resolve.

Every event moves through a clear lifecycle, with an audit trail at each step.

03 · SLA enforcement

Response times you can prove.

SLA enforcement and auto-escalation keep incidents moving and accountable.

04 · Agent KPIs

Measure speed, accuracy, compliance.

Track operator KPIs across speed, accuracy and compliance.

The ICCC dashboard and incident response are available on mobile as part of Vigil-X Shield.

Part of the suite

Stronger together. One platform, one vendor.

Vigil-X Shield works on its own — and even harder alongside the rest of the Vigil-X.AI suite, from one vendor and one pane of glass.

Vigil-X Shield

You’re hereIntegrated Command & Control (ICCC).

Vigil-X VMS

Video Management System.

Vigil-X AI Sense

AI-powered video analytics.

Vigil-X Check

Device health monitoring.

See Vigil-X Shield on your cameras.

Book a walkthrough with our team and watch your own estate come together on one platform.