ICCC — One operations centre. Every camera. Every incident.
An integrated command-and-control centre that unifies cameras, sensors, and analytics into one operations view with SLA-driven incident response.
Vigil-X Shield is available from October 2026.
One operations centre for every incident.
Unified command-and-control operations view
Event lifecycle: detect, assign, review, act, resolve
SLA enforcement and auto-escalation
Agent KPIs: speed, accuracy, compliance
The ICCC dashboard and incident response are available on mobile as part of Vigil-X Shield.
Every incident, coordinated.
01 · Unified operations view
One pane for every camera and sensor.
Bring cameras, sensors and analytics into a single command-and-control operations view.
02 · Event lifecycle
Detect, assign, review, act, resolve.
Every event moves through a clear lifecycle, with an audit trail at each step.
03 · SLA enforcement
Response times you can prove.
SLA enforcement and auto-escalation keep incidents moving and accountable.
04 · Agent KPIs
Measure speed, accuracy, compliance.
Track operator KPIs across speed, accuracy and compliance.
Speed
1m 42s
Accuracy
98.4%
Compliance
100%
Stronger together. One platform, one vendor.
Vigil-X Shield works on its own — and even harder alongside the rest of the Vigil-X.AI suite, from one vendor and one pane of glass.
You’re here — Integrated Command & Control (ICCC).
Video Management System.
AI-powered video analytics.
Device health monitoring.
Start from how an incident reaches you today.
Who is notified, who acknowledges it, and what your SLA says has to happen next. That workflow is what an operations centre has to fit, and it is the right thing to build a demo around — including what runs today and what arrives with Shield.